Learn more about the comprehensive cooling and heating services we can provide.
At AC Guys Cooling and Heating Services, we are here to help ensure your comfort year-round. Below, we have answered some common questions we receive about our company and services, but don’t hesitate to reach out if the information you are looking for is not included here.
What services do you offer?
We provide comprehensive HVAC solutions, including AC repairs, installation, and maintenance, and furnace and heat pump service. We also do plumbing repairs and installations.
What are your qualifications?
We are fully licensed and insured, and our technicians are NATE and EPA certified. We are also a Trane Comfort Specialist, which demonstrates our commitment to industry-leading standards.
How can I get a quote?
You can call us at any time to speak with one of our cooling and heating specialists. You can also fill out our contact form, and we will get back to you right away.
Why should I choose your HVAC company?
We are a veteran-owned and local business with a team that has over 70 years of combined experience. We prioritize integrity, transparent pricing, and personalized solutions.
Do you offer warranties or guarantee your work?
Yes! We stand behind the quality of our work and offer a 10-year installation warranty on new systems. We also offer a money-back guarantee for 12 full months after system installation.
Do you serve residential and commercial customers?
Yes! We provide a full range of cooling services to both homeowners and commercial businesses that need HVAC solutions backed by experience.
How much does installing a new AC unit usually cost?
The average cost for installing a new central AC unit depends on many different factors. These include the size of your home, the unit’s SEER rating, and the brand of AC system you choose.
What major AC brands do you install?
We are a Trane Comfort Specialist, so we highly recommend and specialize in Trane products. These products are known for their efficiency and durability. However, our technicians are trained and equipped to service and install all major brands.
When should I fix my AC system over replacing it?
We typically recommend replacing your unit if it is between 10 and 15 years old or if requires frequent or expensive repairs. A replacement unit will help you save significantly on energy bills over time.
Why is routine AC maintenance important?
Routine maintenance is essential because it lets our technicians spot early signs of wear, clean critical components, and ensure your system is running at peak efficiency. This prolongs your unit’s lifespan while improving efficiency.
What are some warning signs my AC system needs repair?
Some signs include insufficient cooling, a unit that makes strong grinding or rattling noises, frequent cycling, or a leaking refrigerant line. Call us immediately if you notice any of these issues.
Do you service traditional furnaces and modern heat pumps?
Yes! We service, repair, and install all types of heating systems, including gas and electric furnaces, as well as energy efficient heat pumps. Heat pumps offer both heating and cooling, so they need maintenance twice a year.
How often should I change my air filter?
We typically recommend changing your air filter every one to three months, depending on the type of filter, how often you use your system, and if you have pets. This step is vital for maintaining air quality and system efficiency.
What does your maintenance plan include?
We offer customizable maintenance plans that include benefits like free or discounted diagnostic rates, discounts on repairs, and discounted refrigerant pricing. These plans ensure your system runs efficiently and effectively throughout the year.
Can you help improve the air quality in my home?
Yes! Beyond standard HVAC services, we offer professional duct cleaning services that remove dust, debris, allergens, and mold buildup from your home’s ductwork. We can also install air purifiers and filters to improve your indoor air quality.
