Testimonials

 

Description Of Work: AC Installation

Comments: Wow! I cannot say enough good about AC Guys! First, they replied to an email I sent after hours (their reply was around midnight) and were able to get service scheduled very conveniently. Then Justin Cox. The guy is seriously awesome. Very professional and he went above and beyond what I could have expected. Add to it that he was great with my son and my large dog, and I couldn’t be happier. But wait! They also charged less than I expected! WHAT?!? It would be easy to take advantage when people are desperate for their AC to work properly in the Florida heat, but they didn’t. Kudos to them and to Justin for being awesome. No doubt about it, I’ve found my go-to AC Guys. I’d recommend them to everyone in their service area.

Hire Again: Yes

– Crista R.


Description Of Work: AC Installation

Comments: I have been using AC Guys for my Orlando properties for years. They do great work, provide awesome recommendations, have awesome staff, and provide mobile updates to keep you in the loop when the technician is on the way. As busy as they are, they even scheduled me same day for an emergency request for something we needed to get done regarding a coil so we could sell our downtown condo this Friday!! They saved us! 🙂 Thanks, AC Guys, for all the help and always being reliable!

Hire Again: Yes

– David G.


Description Of Work: AC Installation

Comments: Quick quote response and install. Courteous and always willing to go the extra mile for true old-fashioned customer service. Their guarantee is good as their word, and I have never had an issue after install that couldn’t be resolved immediately.

Hire Again: Yes

– Laura S.


Description Of Work: AC Installation

Comments: As soon as I emailed, AC Guys responded quickly. The tech who came out was friendly and knowledgeable. He listened to our needs and knew what we needed was possible to install. We look forward to the installation.

Hire Again: Yes

– Susan D.


Description Of Work: AC Installation

Comments: This company has treated me as family would. Since moving into my new home, I have dealt with many companies in remodeling my home and getting a new pool. The office and technicians of AC Guys Cooling and Heating Services have been the kindest and most courteous people I have met. If you need a new AC or are having problems with your unit working, I would highly recommend giving them a call. I know they will take very good care of you and not let you down.

Hire Again: Yes

– Mel C.


Description Of Work: AC Installation

Comments: They came out for our maintenance. He was very professional and informative. Did a great job of removing the leaves from the outside unit and also checking it.

Hire Again: Yes

– Becca M.


Description Of Work: AC Installation

Comments: Prompt technicians & excellent service. Will be using AC Guys for all my HVAC needs moving forward.

Hire Again: Yes

– Kelly M.


Description Of Work: AC Installation

Comments: Cody did a great job. Very courteous and knowledgeable. I have already recommended you to two friends.

Hire Again: Yes

– Robert L.


Description Of Work: AC Installation

Comments: Very happy with the information and service from AC Guys, from the rep who came out to the house initially and gave me an insight as to what is recommended for the house size to the next-day delivery of the new unit and tear-down of the old unit. The installers were professional and courteous, and they were also able to answer my many questions.

Hire Again: Yes

– Sherry L.


Description Of Work: AC Installation

Comments: Justin from AC Guys gave a great AC service and remedied the issue I had in October 2018. I can recommend Justin as he gave impartial advice and was very helpful — a very pleasant guy with great customer service!

Hire Again: Yes

– S. Trybus


Description Of Work: AC Installation

Comments: We decided to go ahead and get a new air conditioning/heating unit. The technician provided us with information on the type of unit a house our size needed. The installers were very knowledgeable, and we were back with air conditioning in a very reasonable amount of time. We have used AC Guys several times, and they have always responded quickly to fix the problem.

Hire Again: Yes

– Richard M.


Description Of Work: AC Installation

Comments: They were very prompt and called when they were 30 minutes away. They gave me all of the options for the repairs that needed to be made. He also evaluated my system to let me know if I needed to replace the unit. It was nice that he was very honest and gave me a true analysis of my unit and only repaired the part that needed to be fixed. I would use them again for repair or installation services.

Hire Again: Yes

– Joseph D.


Description Of Work: AC Installation

Comments: We have had AC Guys out on two different occasions– once to install an air conditioner in our garage and once to fix a builder mistake in our in-home ducting. Both jobs were done professionally by someone who knew what they were doing. It is great to see people who take pride in what they do. Great job, guys. Thanks.

Hire Again: Yes

– Finley F.


Description Of Work: AC Installation

Comments: Very prompt and professional company! I would definitely recommend them to my family and friends.

Hire Again: Yes

– Don B.


Description Of Work: AC Installation

Comments: Service was on schedule and work completed promptly. The tech was excellent and explained all the steps he was taking to diagnose and correct the problem. Would highly recommend this company.

Hire Again: Yes

– Robert R.


Description Of Work: AC Installation

Comments: Very pleased with AC Guys. Prompt response. Gave me options to repair or replace. I went with replacement and am pleased with the warranty. Everyone we dealt with was professional and eager to please. I would definitely recommend to others.

Hire Again: Yes

– The Colonel


Description Of Work: AC Installation

Comments: Very pleased! My AC went out one afternoon, and they were there the next morning! The tech was wonderful. Fixed the problem very quickly and I was up and running again! Thank you!

Hire Again: Yes

– Cindi N.


Description Of Work: AC Installation

Comments: Fast, efficient, friendly service on a Sunday. Didn’t cost an arm and a leg. We are thankful.

Hire Again: Yes

– JK Harrison


Description Of Work: AC Installation

Comments: Incredible experience! Randy and Tommy installed an A/C system in my workshop garage, fabricated custom ductwork and did an awesome job. Great guys, every single one of them. I was very pleased with the job and the finished product. I feel like I can trust all of my A/C work to them. What’s more, they followed through and finished what turned out to be a tough custom installation. Great work. I highly recommend the AC Guys! Give them a try; you won’t be disappointed!

Hire Again: Yes

– Ken M.


Description Of Work: AC Installation

Comments: We were very happy with the technician, Cody. He’s friendly and polite and an asset to your business.

Hire Again: Yes

– Joanne B.


Description Of Work: AC Installation

Comments: AC Guys were very responsive and did a great job of upgrading our system.

Hire Again: Yes

– Betty F.


Description Of Work: AC Installation

Comments: I had a very good experience with Donavan from AC Guys. He was able to get here on short notice, which was important because I didn’t have a lot of time. Donavan was very professional and explained the things he was doing/checking. He told me everything checked out fine and didn’t try to upsell or suggest something should be done that didn’t need to be done. I’ve had bad experiences in the past with other companies, but that was not the case with AC Guys. Thank you!!

Hire Again: Yes

– Suzanne R.


Description Of Work: AC Installation

Comments: My AC stopped working. I called, and they were here the next day. It turned out my coil had holes in it and all the Freon leaked out. The repair man, Don, and I talked about upgrading my system. We decided to purchase a new system. No pressure. It was my decision. This was at 11:00am. They came back at 1pm and took the old system out. By around 6pm, I was up and running. Mike and Chris were very knowledgeable in their job. Very polite and professional. They answered all my questions. When they were finished, they cleaned up and then came into the house and made sure everything was working well. I will call them again if needed and would definitely recommend this company to others. Thanks, guys, for a great job.

Hire Again: Yes

– Edward D.


Description Of Work: AC Installation

Comments: This is by far the best AC company I’ve ever encountered. The knowledge and expertise of the 2 employees I encountered are second to none. The customer service from the lady I spoke to on the phone and the two guys who came out were all superb. The main reason I found this company was due to them being highly recommended via my Nextdoor app and secondly due to what they charge for a service trip after hours and weekends . . . which, by the way, is the same as they charge for a weekday. That’s because they are available 24/7. No high fee for after-hours/weekend charges. So after the initial lure of no high after hours/weekend charge (because it was a Sunday), I learned how professional, passionate and courteous these people are. The two techs who had to deal with my problem-plagued AC unit were Justin and Morris. These two guys are what made me decide to start using this company for all my AC needs and forgo a company that I’ve used for years and is considered one of the best and most recommended locally. So if you’re looking for an AC company, look no further.

Hire Again: Yes

– Todd H.


Description Of Work: AC Installation

Comments: I’ve had two experiences with AC Guys in Winter Garden. The first time, they came out and fixed the problem in 5 minutes, while I was at work, and charged me the minimal charge. It could have been anything expensive, and I would not have known, but they were honest. The second time turned out to be more expensive, which happens of course. During the process, they (Jason and Ben and the office) communicated when they were scheduled to come out, when they were on their way and would call to explain what the problem was as well as explain my options. We decided on a particular course of action, which probably saved me $2,500 doing it that way. The job they did was professional and very clean. I feel like the system should run problem-free for years; in fact, it runs stronger and colder now than I can ever remember it running. The job they did was professional and very clean. I now have a new problem; It’s sooo cold!! Highly recommended.

Hire Again: Yes

– Michael H.


Description Of Work: AC Installation

Comments: Very knowledgeable technician who explained how our AC works. Completed repair quickly.

Hire Again: Yes

– Raymond Q.


Description Of Work: AC Installation

Comments: We’ve had AC Guys come out three times (2015 & twice in 2018). They did an excellent job checking up on our system, doing light maintenance, and replacing a capacitor.

Hire Again: Yes

– Jonathan M.


Description Of Work: AC Installation

Comments: Eric was awesome and knowledgeable. Had my problems solved in a matter of minutes.

Hire Again: Yes

– Damian S.


Description Of Work: AC Installation

Comments: AC Guys is an honest, professional, family-owned business that you can trust for your air conditioning and heating needs. I am familiar with the business and how they perform because I work there, too. They have worked on my own AC unit and did a perfect job.

Hire Again: Yes

– Karen B.


Description Of Work: AC Installation

Comments: AC Guys did a wonderful job upgrading and installing a new unit for us. The installers did not finish until everything was perfect. They respond quickly with professionalism and work with you to help you deal with a crisis situation when your old AC dies. Excellent company and excellent service. Happy and cool in Citrus Springs. Thanks, AC Guys.

Hire Again: Yes

– Joy B.


Description Of Work: AC Installation

Comments: I found AC Guys to be prompt, courteous and professional in every aspect of our dealings when my old A/C failed in June 2013. The office staff took my call and referred me to an A/C tech who was at my house only minutes later. He proved to be bright, clean and knowledgeable and diagnosed my A/C needs promptly. He was very easy to deal with. As he promised, AC Guys dispatched their crew the next morning and installed a new, matched Rheem® indoor/outdoor system in my home for a very reasonable price before sunset. I highly recommend the AC Guys!

Hire Again: Yes

– Gerry L.


Description Of Work: AC Installation

Comments: I found these guys on the BBB website and figured if they had an A+ rating, they should be good, so I took a shot in the dark as I have never used an A/C company before and have heard nightmare stories about companies trying to rip you off. Well, let me tell you how my experience was with this company. I called them real early in the morning. The lady was extremely helpful. The tech showed up as promised and gave me the bad news that my A/C was 12 years old and need replacing. He called the shop, and they gave me a few options to replace the whole unit and know that I would have reliable A/C for many years to come. They definitely did not overcharge me, and after talking to my friends, I feel I got an extremely good deal. I am glad I took a chance on this company, as I was 100% happy with the service I got from start to finish.

Hire Again: Yes

– Hugh K.


Description Of Work: AC Installation

Comments: My AC broke down in summer 2014. AC Guys was responsive and professional fixing our problem. The office staff and field team were both excellent. I would not be hesitant to recommend them to anyone I know.

Hire Again: Yes

– Haining Y.


Description Of Work: AC Installation

Comments: Very helpful and knowledgeable staff. We had our A/C tuned and the vents cleaned with a great package deal. We intend to have this done regularly, since we have family members who are asthmatic. I recommend AC Guys for the job.

Hire Again: Yes

– BJ L.


Description Of Work: AC Installation

Comments: I selfishly don’t want to write a review so this fantastic place doesn’t get too busy, but that wouldn’t be fair to them or all the people out there trying to make their way with the other HVAC companies.  AC Guys are always quickly available and knowledgeable of their trade and the industry.  Justin is the tech I have used, and he is PHENOMENAL. I’m sorry I don’t know the names of the folks who answer my calls, but they all have been nothing but professional and prompt. I’m so grateful and thankful I have found this business – I would give them 10 stars if I could.

Hire Again: Yes

– Kristy A.


Description Of Work: AC Installation

Comments: Our AC stopped cooling suddenly one night, so we called and were able to obtain a maintenance call same day early afternoon. The technician arrived early and diagnosed, fixed and left barely 30 minutes later. The fee seemed reasonable, especially for the short notice. So far so good. Another good repair!

Hire Again: Yes

– Luke E.


Description Of Work: AC Installation

Comments: We have worked with AC Guys since 2015 when we bought our house in Lake Mary. They have always been honest and have the best work ethics, from cleaning all the vents inside the house to trying to make sure the old AC that was here when we bought the house worked. Today we had them install a brand new unit, and as always, they did a great job. Ben was very efficient and was done exactly when he said he would be, and the price they quoted did not differ from original quote, which never happens. Thanks again for a great experience.

Hire Again: Yes

– Trish J.


Description Of Work: AC Installation

Comments: Very happy with new unit purchased from AC Guys after a less-than-thrilling experience with another company. Donovan and Cody were awesome, and Ashley in the office was a pleasure to deal with also. I would definitely recommend them to others in the future.

Hire Again: Yes

– Rich D.


Description Of Work: AC Installation

Comments: Fantastic job by the AC Guys!  I had an AC system installed in my workshop garage, and Randy and Tommy custom fabricated the ductwork.  A great job by all involved. I couldn’t be happier with the work. The price quoted never changed, even though the custom job proved to be difficult and required a few changes.  I can’t say enough good things about these guys. I highly recommend the AC Guys. Give them a try; you won’t be disappointed.

Hire Again: Yes

– Kenneth M.


Description Of Work: AC Installation

Comments: This company is amazing. I have very busy schedule and have very little time to get things done. When our air conditioning went down, I called several companies and the only one that really showed they cared about my issue was AC Guys.  From the office staff to the techs and the owners, this company made my issue the center of their concerns and owned the problem and went into action. I now have a brand new Rheem 15 efficiency unit, and they gave me 18 months same-as-cash financing at no additional charge.  I would recommend this company to everyone. It’s great to know there are still honest, good-hearted, family-owned companies. Thank you, AC Guys.

Hire Again: Yes

– Eric E.


Description Of Work: AC Installation

Comments: These guys have something growing out of their backs . . . I think they’re ANGEL WINGS!  I can’t believe the service I got from them.  I had a problem last year with my AC that cost me over $1,000 in electric bills.  I had the AC serviced several times, and no one could really fix it and recommended a new system. Randy of AC Guys in Winter Garden and the other gentleman (sorry I don’t remember his name) did an excellent job and still have not collected their invoice since January, because I did not know if it was fixed. Well, it’s fixed!  Payday. Thank you for your service, kindness, and generosity.  Randy called to follow up on the “temperature of things.”  Gracias.

Hire Again: Yes

– Selenia R.


Description Of Work: AC Installation

Comments: I’ve had the worst luck in the past with AC companies and have grown very skeptical over the years.  I contacted this company to assess my system that had been struck by lightning.  They kindly assisted me through the entire process of dealing with the insurance and properly installing a new unit in a timely manner (as this did happen in mid-August).  Additionally, my previous AC company had done an extremely poor job installing my last unit, which was only 5 years old.  Not only did the install look poor from the beginning, but I had later come to find that they hadn’t taken the necessary steps to obtain the permits, notify an inspector, or provide me with the proper paperwork that I would need to register the unit they had installed.  On top of that, the poor installation had caused mold to grow inside my ductwork, and they had used improper wiring, which, AC Guys informed me, was a fire hazard. AC Guys walked me through their installation and helped me develop an argument to present to the previous company that would ask for them to clean up the mess they had created . . . or pay AC Guys to do it.  My argument to them was successful, and that company is scheduled to come out to fumigate my ducts and clean them at no cost to me, for a mess of a job that they had done 5 years ago.  And that old company is under new management now and quite skilled at cleaning up the prior managements mistakes. Without the new management and their willingness to help, I would have never considered allowing the old company back in my home.  Thanks, AC Guys. I’ll eagerly refer you to anyone in need, and you most certainly have my future business!

Hire Again: Yes

– Kevin S.


Description Of Work: AC Installation

Comments: Called at 4:00 pm on a Wednesday expecting a Thursday tech to come out. Boom . . . 1 hour later, Justin was at my house. Diagnosed my problem, fixed it and explained in detail what was wrong and what to look for in the future. Recommend them highly!

Hire Again: Yes

– Jimmy N.


Description Of Work: AC Installation

Comments: Wonderful customer service from the first time you call! The technicians, Ben & Justin, went above and beyond really explaining how my AC system can run smoother and checking and rechecking to make sure they cleaned out the system and helped to program our thermostat. You don’t need a long-term service plan if you have affordable rates like theirs and great service that helps you maintain the life of your AC system. Can’t thank them enough!!

Hire Again: Yes

– Vicky H.


Description Of Work: AC Installation

Comments: AC Guys were extremely professional and very efficient! Setting the appointment up was easy, and they did not charge extra for weekend hours! Justin was very knowledgeable and explained everything in detail, and there was no “bait and switch” or questionable charges! I would highly recommend this company for anyone who needs AC service.

Hire Again: Yes

– Matthew W.


Description Of Work: AC Installation

Comments: Helpful and supportive with education and suggestions. Listened to my needs. Great service call. Happy to work with Anthony.

Hire Again: Yes

– Mauri B.


Description Of Work: AC Installation

Comments: Can’t ask for better service! My first contact was with David, who was very professional, able to explain his recommendations clearly and give a reasonable estimate. My next contact was with Morris, who was on time and very professional. Replaced entire system and cleaned up after himself. Very pleased with AC Guys.

Hire Again: Yes

– Michael E.


Description Of Work: AC Installation

Comments: As a single woman, I was taken advantage of by another company. AC Guys came in, without much wait time, and fixed everything well, at a good price. Dom also looked over my AC records and explained everything to me. Great family-owned business!

Hire Again: Yes

– Patty B.


Description Of Work: AC Installation

Comments: Fantastic job by the AC Guys! I had an AC system installed in my workshop garage and Randy and Tommy custom fabricated the ductwork. A great job by all involved, I couldn’t be more happy with the work. The price quoted never changed even though the custom job proved to be difficult and require a few changes. I can’t say enough good things about these guys, I highly recommend the AC GUYS COOLING AND HEATING SERVICES. Give them a try, you won’t be disappointed!

Hire Again: Yes

Ken M – Kissimmee, FL


Description Of Work: AC Repair

Comments: Just had AC Guys clean my coils yesterday – they did a GREAT job and were very reasonably priced!

Hire Again: Yes

Bridget N – Ocala, FL


Description Of Work: AC/Heating Installation

Comments: They installed a new AC/Heating unit. They did a perfect job. It works like a top. I would absolutely use them again.

Hire Again: Yes

Jeanne M – Leesburg, FL


Description Of Work: AC Repair

Comments: All I can say is this company is the best. From the office staff to the Technician who worked on my unit. No one other than AC Guys will touch my equipment. Feels like I know and trust all that they do. No worries about keeping things running. The tech worked on my unit in the dark and cold and got everything fixed like new. This guy feels like a friend I can trust to be there when things go bad. You need ac work than call AC Guys. A name you can trust to get it done. Thanks again AC Guys.

Hire Again: Yes

Rick S – Winter Garden, FL


Description Of Work: AC Installation

Comments: The technician called, said he would show up in 15 mins., showed up “on time”. Checked out our ac unit. Showed us what was wrong, along with suggestions. Showed us pictures of our problems, and also was very informative on potential future issues. Told us that the unit we had, was not big enough to handle our square footage. We took his advice and decided to replace the unit. He was great! He scheduled an install right away, the same day. Said install would take 5 hrs. Was very informative and professional, went through the whole process with us. The installers showed up also “on time”, about 1 1/2 hrs later. They started right in. We replaced both units, inside and outside, and new thermostat. They also were very professional, and quick. Double checked to make sure units worked well. They finished ahead of schedule by 1 hr. They cleaned up after themselves, and explained the paperwork and what was covered with our service. We ended up getting a smaller more efficient unit, than what we had.

Hire Again: Yes

Patricia S – Summerfield, FL


Description Of Work: AC Repair

Comments: The technician was professional and advised me that all was running as it should be. He gave me a
couple of great tips on dealing with mold and recommended that I continue to have my units serviced at
least once a year.

Hire Again: Yes

Donna R – Orlando, FL


Description Of Work: Heat pump Installation

Comments: It went very well. In fact my co-unit was shot and they had to replace the outside heat pump and the air handler in the garage. It was to a point that it wasn’t working right. They replaced it and they have done an excellent job on getting it right. I am very well satisfied with them. Both outside and inside unit were 15 years old.

Hire Again: Yes

Larry V – Zellwood, FL


Description Of Work: AC Installation

Comments: The technician was on time, professional, prompt, answered all questions. Thank you!

Hire Again: Yes

Gary L – Altamonte Springs, FL


Description Of Work: AC Installation

Comments: We appreciate the fine job they did and would recommend A/C Guys to friends and family who needed
this service.

Hire Again: Yes

Raymond T – Casselberry, FL


Description Of Work: AC Installation

Comments: System was full of mold, corroded coils and leaking water onto filter. A/C Guys replaced the system
same day. Very professional and thorough.

Hire Again: Yes

William M – Apopka, FL


Description Of Work: AC Installation

Comments: They came and gave me an estimate on replacing my second floor A/C system. After a few weeks we called and asked how soon they could do the work and they stated they had an opening the very next day.
The Tech showed up on time and was not only dressed professional but was clean cut and a very respectable young man. He finished on time and even let us know they would come back in a year to do a free checkup. We had a very bad experience out west with an A/C person and this was like night and day. I will be calling them to replace the first floor unit soon.

Hire Again: Yes

Ted R – Ocala, FL


Description Of Work: AC Repair

Comments: The AC technician did a great job and refurbishing my air condition outstanding.

Hire Again: Yes

Joseph Kemp


Description Of Work: Installation of thermostat

Comments: Very thorough. Fixed an additional problem with the AC fan constantly running while he was there. Absolutely the best.

Hire Again: Yes

Stephen S
Casselberry, FL


Description Of Work: AC / Heat Repair

Comments: I called into A/C Guys and they were very polite and quick to get a tech here. I researched them before calling saw they had awesome reviews with the BBB. They went above and beyond and i am extremely satisfied with this company. I am proud to say I have an A/C Company for life.

Hire Again: Yes

Jennifer P
Sorrento, FL


Comments: Ben Pope was my service tech, he also installed my unit. His knowledge and professionalism is why I keep using A/C Guys. Honest, fast service, I appreciate their business, and in turn, I give them mine. If you have their techs show up, you will get it fixed, it will be fixed right, and you will be satisfied. Thanks again!

Hire Again: Yes

Al H
Clermont, FL


Description Of Work: AC Repair

Comments: Great! Used them a couple times with deals, and they provide exactly as advertised, no hidden fees. Most recently called them back for an issue, no coupon but very reasonable rate. The technician went above and beyond. He fixed what turned out to be a super easy quick issue, and rather than run out after a 5 minute repair, he made sure to make the visit worth our money and his time by doing full inspection and minor maintenance, explaining everything along the way. I’ve worked with 3 of their repair guys, and same great quality and service from all.

Hire Again: Yes

Ana G
Windermere, FL


Description Of Work: The technicians did a fantastic job cleaning the 9 house ducts.

Comments: They were professional, cleaned up after each duct and even helped replaced light bulbs in my ceiling fan which is over ten ft high, since they were up there already! The special was for 7 ducts cleaned and sanitized, $35 for any additional ducts. I will definitely recommend & use them again!!!! Thanks A/C Guys – great job.

Hire Again: Yes

Elizabeth N
Orlando, FL


Comments: This company is amazing. I have very busy schedule and I have very little time to get things done. When our air conditioning went down, I called several companies and the only one that really showed they cared about my issue was AC GUYS. From the office staff to the techs and the owners this company made my issue the center of their concerns and owns the problem and went into action. I now have a brand new Rheem 15 efficiency unit and they gave me 18 months same as cash financing at no additional charge. I would recommend this company to everyone. It’s great to know there are still honest good hearted family owned companies Thank you A/C Guys.

Hire Again: Yes

Eric E
Windermere, FL


Description Of Work: Annual Maintenance

Comments: The service went great. The technicians arrived on time, were efficient, professional, explained things as needed and did an excellent job cleaning up after themselves.

Hire Again: Yes

L F
Altamonte Springs, FL


Comments: Two gentlemen promptly showed up and performed the work of cleaning and sanitizing my air ducts with minimal disruption to my day. They performed the work quickly and restored everything to its proper place. They volunteered all information to make sure I understood what work they’d be doing and answered any of my questions. These guys were very personable, prompt and efficient so I’d definitely recommend them.

Hire Again: Yes

Lillian F
Altamonte Springs, FL


Description Of Work: New Unit

Comments: New unit was ordered. The following day, Sunday, the installation team installed the unit. They also were great customer service representatives.

Hire Again: Yes

Glen V
Grand Island, FL


Description Of Work: New Unit

Comments: It went so smoothly we couldn’t believe it. I didn’t know there was an air conditioner company that worked on weekends! The old one was checked on Saturday and a new one was installed on Sunday. Everyone involved was very polite and professional.

Peggy G
Ocala, FL


Description Of Work: AC Repair

Comments: Best ac company, awesome customer service, I highly recommend! Technician was very helpful!

Marco G
Winter Park, FL


Description Of Work: Maintenance Tune-up & Duct Cleaning

Comments: Very helpful and knowledgeable staff. We had our A/C tuned and the vents cleaned with a great package deal. We intend to have this done regularly since we have family members that are asthmatic I recommend A/C GUYS for the job.

BJ L
Maitland, FL


Description Of Work: Replace AC/Heating Unit

Comments: AC Guys did a wonderful job upgrading and installing a new unit for us. The installers did not finish until everything was perfect. They respond quickly with professionalism and work with you to help you deal with a crisis situation when your old AC dies. Excellent company and excellent service. Happy and cool in Citrus Springs. Thanks, AC Guys. Unit installed one month ago.

Joy B
Citrus Springs, FL


Description Of Work: Replace AC/Heating Unit

Comments: I found these guys on the BBB ( Better Business Bureau ) website and figured if they had a A+ rating they should be good , so I took a shot in the dark as I have never used an A/C company before and have heard nightmare stories about companies trying to rip you off , well let me tell you how my experience was with this company , I called them real early in the morning , the lady was extremely helpful , the tech showed up as promised and gave me the bad news that my A/C was 12 years old and need replacing , he called the shop and they gave me a few options of which I replaced the whole unit know that I would have reliable A/C for many years to come , they definitely did not over charge me and after talking to my friends I feel I got an extremely good deal , I am glad I took a chance on this company as I was 100% happy with the service I got from start to finish , I hope this review is helpful to others customers in the future .

Hugh K
Orlando, FL


Description Of Work: Cleaned 9 air ducts in my house.

Comments: The technition was very professional. Did a great job, I would hire this company again when needed.

Hire Again: Yes

J L
Orlando, FL 32825


Description Of Work: Air Conditioning Duct Cleaning

Comments: Performed professionally as represented.

Hire Again: Yes

Jeffrey P
Silver Springs, FL 34488


Description Of Work: Heating & A/C Maintenance Tune-Up

Customer Comments: They performed a routine annual service on our Carrier AC and Heating system. This is a Big Deal off Angie’s List. They did a very thorough job for a very reasonable price and were very knowledgeable.

Hire Again: Yes

Richard H
The Villages, FL 32162


Description Of Work: Heating & A/C Repair

Hire Again: Yes

Karen L
Winter Garden, FL 34787


Description Of Work: Heating & A/C Repair

Customer Comments: During a cold snap, the heater was not working. I called AC Guys based on other reviews, and they were able to send guys to get the heat working the very same day, even though it was Sunday. They promptly diagnosed and fixed the faulty circuit breakers. I also asked for a consultation on two low-output vents in two bedrooms. We scheduled a more extensive inspection for the following week. They didn’t even charge for the second visit.

Hire Again: Yes

Neil D
Orlando, FL 32806


Description Of Work: Air Conditioning Duct Cleaning

Customer Comments: Great service. Initial deal covered 7 vents; paid a little extra for the rest. The machine used a high-speed brush/vacuum system to remove debris on the inside of the vents from the duct back through the ductwork. Only required removing the vent, about 5 minutes of  brushing, and restoring the vent. Moved quickly and cleaned up the small amount of debris that fell from the vents after removing the machines. Neat and tidy.

Hire Again: Yes

Charles H
Apopka, FL 32703


Description Of Work: It went well – they checked my A/C system.

Hire Again: Yes

George B.
Sanford, FL


Description Of Work: Cleaned ac ducts

Hire Again: Yes

Linda H.
Orlando, FL


Description Of Work: Removed old A/C and handler. Replaced with new A/C, handler and thermostat.

Comments: The technician was on time, professional and did an outstanding job. He was very meticulous in his work – no cutting corners. My friend witnessed his work and is going to change companies!

Hire Again: Yes

Elise E.
Belle Isle, FL


Description Of Work: Checked my A/C unit and thermostat because the unit got very cold last night and was not shutting off. Problem with thermostat.

Comments: The technician came right away after I called about an appointment. He found that one of the thermostat’s batteries had leaked and shut down the thermostat, so the A/C unit kept running colder and colder. He cleaned out the connections and we put in new batteries and all was well. I also had him check the A/C unit outside, and he gave me some good advice about not having to pour a complete cement slab under unit, that we could purchase a pre-made slab to put under the unit since it was a small unit and lightweight.

The technician was very helpful and honest. I would definitely recommend this company. Also I got a good deal on the service call because of Angie’s List that the company was running a discount at the time.

Hire Again: YES

Valerie E.
Orlando, FL


Work Completed Date: November 05, 2015

Description Of Work: Cleaned and sanitized the duct work in our home.

Comments: Technicians came out right on time and explained what they were going to do. They also told me why some of the ducts were not necessary to clean because they were on a daisy, which I felt was very honest and professional. They also suggested putting a couple of filters in and showed me where to put bleach in the tube, which I really appreciated. They were very good at what they do and both very personable young men.

Hire Again? YES

Janice H.
The Villages, FL


Description Of Work: Service and Tune AC

Comments: WENT GREAT!

Hire Again: YES

Jeffery H
Orlando, FL


Description Of Work: Maintenance Tune Up

Hire Again: YES

Janice Y
Winter Park, FL


Description Of Work: Installed a new A/C unit and handler.
Comments: Installed a new A/C unit and handler. Removed old and replaced with new and cleaned up. Also showed me the problem with the old unit.

Hire Again: YES

Rank M
Lecanto, FL


Description Of Work: Air Ducts and Dryer Vent Cleaning

Comments: I had my air ducts cleaned and dryer vent cleaned. They did a great job and were very professional and friendly.

Hire Again: YES

Justin R
Clermont, FL


Description Of Work: Duct Cleaning & Sanitizing

Comments: Tech team arrived in window of time as promised, and even called ahead so we would have an ETA. Provided great service, and reviewed that our system was larger than the deal purchased, allowing us to decide how to handle the extra vents. They provided some suggestions on which should be cleaned and which we could skip if we needed to control the costs.

The techs performed all the service quickly and with minimum of intrusion and fuss, and reviewed afterward. They pointed out some small amount of PM we’ll need in the future and quoted a price, but were not pushy, and gave a window for how long we could go without.

Overall, one of the best AC service calls I’ve had in the 18 years I’ve lived in FL. Highly recommend them.

Hire Again: YES

Edward R
Windermere, FL


Description Of Work: Maintenance Tune-Up with Coolant

Comments: The gentleman was prompt and courteous. He knew exactly what my problem was and quickly resolved it! I will use them again!!!

Hire Again: YES

Martha R
Orlando, FL


Description Of Work: New air conditioning unit for central air.

Comments: The Technician was very professional. Knowledgeable and caring about his work and our well being. The company was great to work with. Went above and beyond. Met all promises and was reasonable in pricing.

Hire Again: YES

Richard T
Winter Garden, FL


Description Of Work: Clean all (A/C Ducts and) air vent

Comments: Everything was clean, and area covered to prevent dusting…

Hire Again: YES

Carlos H
Orlando, FL


Description Of Work: A/C Duct Cleaning and Sanitization

Comments: We received the full air duct cleaning, sanitizing and AC check. The technicians arrived about 10:00 A.M. and were friendly, professional and very thorough in the job they performed. We would use them again in a minute.

Hire Again: YES

Lee M
Orlando, FL


Description Of Work: Installed new AC unit. Removed old unit.

Comments: We moved into our new home. AC needed repair. Contacted AC Guys – they were prompt and professional. Provided estimate and immediately arranged to have new AC installed next day. Team was prompt & courteous. They did a good job.

Hire Again: YES

Ann W
Winter Park, FL


Description Of Work: Cleaned air ducts/ ckd AC unit/ added freon.

Comments: On time, professional, clean, neat, timely, on finishing task.

Hire Again: YES

Joe & Barbara M
Sanford, FL


Air Duct Cleaning. Cleaned all of the air ducts and returns in our house. The techs that came out did a great job and were diligent and efficient at getting the job done. I appreciate the fine job they did and would recommend A/C Guys to friends and family who needed this service.

Hire Again: YES

Regina T
Altamonte Springs, FL


Repair: Replaced contacter on A/C Unit, checked Freon, amp draw and temperature. AC Guys were on time. A bit pricey, but it was midnight.

Hire Again: YES

Jim H
Clermont, FL


Cleaned AC and Duct Work. Great job.

Hire Again: YES

J Mills
Orlando, FL


Replaced central AC system in existing home, included removing old system and installing new indoor and outdoor units, including running new copper refrigerant lines beneath the house. It went well. We were skeptical that they could do the job in one day, as they didn’t begin until late afternoon. (We only decided to have it replaced that morning.) But they insisted they could as long as we didn’t mind them working late, which they did. Very late, but we were glad. The installers are a couple of young men who seem to know their job very well. They had all the right tools and equipment with them, they were well-organized, obviously knowledgeable of residential HVAC, and a can-do attitude, which was needed for their squeezing into the shallow crawl space beneath our house to run the new copper.

Hire Again: YES

Dennis H
Central FL


Description Of Work: New Unit Replacement

AWESOME AWESOME AWESOME!!!! Did not expect to have to get a new unit, but so glad we contacted Angie’s List. We never would have found A/C Guys otherwise. If it wasn’t for David we never would have known about our problems. Guys were very-Professional, Courteous, Punctual, Fast and Clean. Will recommend to everyone we know. Will keep them!

Hire Again: YES

Santanello P
Summerfield


Description Of Work: Repair

I bought an A/C tune-up via Angie’s List because our system seemed off. The guy was nice and he recommended that we replace our 5 ton a/c. Granted the unit is 13 years old I was hesitant to do so without a second quote. Remembered I had a warranty on the house and arranged service through them. They replaced the motor for $100 and the unit has been working fine. Not sure how long it will last, but it was a relief to spend $100 vs. $6K.

Hire Again? YES

Anna B
Windermere


Replacement of A/C unit in the home. The experience was wonderful! This was an emergency situation and the team from the A/C Guys came on Sunday and replaced 2 units within an ample amount of time, very efficient.

Hire Again? YES

Stephen S
Windermere


Description Of Work: Maintenance Tune-up

The tech performed and A/C checked as detailed in the coupon. The tech was very professional and courteous. Would definitely recommend!

Hire Again: YES

Chris S
Orlando


Description Of Work: Clean and sanitize ducts & vents. They did an excellent job .

Hire Again? YES

Fran S
Kissimmee


Description Of Work: Maintenance Tune-up

This provider serviced two air conditioning units in my home. The technician was professional and advised me that all was running as it should be. He gave me a couple of great tips on dealing with mold and recommended that I continue to have my units serviced at least once a year.

Hire Again? YES

Donna K
Orlando


Description Of Work: AC Duct Cleaning

Comments: Excellent service and I will use them again.

Hire Again: Yes

Russell G
Winter Springs, FL


Description Of Work: Air ducts needed cleaning

Comments: Very well. The technicians were very through. I wanted to clean the air ducts in an effort to clear up a cough that started during a remodel. I noticed a definite improvement in my health after the ducts were cleaned. The tech said there was a lot of cement dust within the intake ducts. Thank you AC Guys. You rock.

Hire Again: Yes

Charlotte R
Clermont, FL


Description Of Work: Clean air ducts.

Comments: Excellent. The techs were great. They were polite, courteous and did a great clean up. THANKS!

Hire Again: Yes

Mike Kline
Leesburg, FL


Description Of Work: Air duct and vent cleaning.

Comments: They were very professional and customer service oriented. I received a heads up phone call as they were departing for my house and they arrived on time, as scheduled. I had mold that had recently formed on the vents and I was concerned about the cause. They assessed my A/C unit, my ducts and vents and then they addressed my concerns. They cleaned my ducts and vents in a very reasonable amount of time and maintained a friendly professionalism for the duration of their visit. This was my first time hiring A/C Guys, Inc. and they earned my future business.

Hire Again: Yes

John P
Sanford, FL