Testimonials

 

Description Of Work: Installation of thermostat

Comments: Very thorough. Fixed an additional problem with the AC fan constantly running while he was there. Absolutely the best.

Hire Again: Yes

Stephen S
Casselberry, FL


Description Of Work: AC / Heat Repair

Comments: I called into A/C Guys and they were very polite and quick to get a tech here. I researched them before calling saw they had awesome reviews with the BBB. They went above and beyond and i am extremely satisfied with this company. I am proud to say I have an A/C Company for life.

Hire Again: Yes

Jennifer P
Sorrento, FL


Comments: Ben Pope was my service tech, he also installed my unit. His knowledge and professionalism is why I keep using A/C Guys. Honest, fast service, I appreciate their business, and in turn, I give them mine. If you have their techs show up, you will get it fixed, it will be fixed right, and you will be satisfied. Thanks again!

Hire Again: Yes

Al H
Clermont, FL


Description Of Work: AC Repair

Comments: Great! Used them a couple times with deals, and they provide exactly as advertised, no hidden fees. Most recently called them back for an issue, no coupon but very reasonable rate. The technician went above and beyond. He fixed what turned out to be a super easy quick issue, and rather than run out after a 5 minute repair, he made sure to make the visit worth our money and his time by doing full inspection and minor maintenance, explaining everything along the way. I’ve worked with 3 of their repair guys, and same great quality and service from all.

Hire Again: Yes

Ana G
Windermere, FL


Description Of Work: The technicians did a fantastic job cleaning the 9 house ducts.

Comments: They were professional, cleaned up after each duct and even helped replaced light bulbs in my ceiling fan which is over ten ft high, since they were up there already! The special was for 7 ducts cleaned and sanitized, $35 for any additional ducts. I will definitely recommend & use them again!!!! Thanks A/C Guys – great job.

Hire Again: Yes

Elizabeth N
Orlando, FL


Comments: This company is amazing. I have very busy schedule and I have very little time to get things done. When our air conditioning went down, I called several companies and the only one that really showed they cared about my issue was AC GUYS. From the office staff to the techs and the owners this company made my issue the center of their concerns and owns the problem and went into action. I now have a brand new Rheem 15 efficiency unit and they gave me 18 months same as cash financing at no additional charge. I would recommend this company to everyone. It’s great to know there are still honest good hearted family owned companies Thank you A/C Guys.

Hire Again: Yes

Eric E
Windermere, FL


Description Of Work: Annual Maintenance

Comments: The service went great. The technicians arrived on time, were efficient, professional, explained things as needed and did an excellent job cleaning up after themselves.

Hire Again: Yes

L F
Altamonte Springs, FL


Comments: Two gentlemen promptly showed up and performed the work of cleaning and sanitizing my air ducts with minimal disruption to my day. They performed the work quickly and restored everything to its proper place. They volunteered all information to make sure I understood what work they’d be doing and answered any of my questions. These guys were very personable, prompt and efficient so I’d definitely recommend them.

Hire Again: Yes

Lillian F
Altamonte Springs, FL


Description Of Work: New Unit

Comments: New unit was ordered. The following day, Sunday, the installation team installed the unit. They also were great customer service representatives.

Hire Again: Yes

Glen V
Grand Island, FL


Description Of Work: New Unit

Comments: It went so smoothly we couldn’t believe it. I didn’t know there was an air conditioner company that worked on weekends! The old one was checked on Saturday and a new one was installed on Sunday. Everyone involved was very polite and professional.

Peggy G
Ocala, FL


Description Of Work: AC Repair

Comments: Best ac company, awesome customer service, I highly recommend! Technician was very helpful!

Marco G
Winter Park, FL


Description Of Work: Maintenance Tune-up & Duct Cleaning

Comments: Very helpful and knowledgeable staff. We had our A/C tuned and the vents cleaned with a great package deal. We intend to have this done regularly since we have family members that are asthmatic I recommend A/C GUYS for the job.

BJ L
Maitland, FL


Description Of Work: Replace AC/Heating Unit

Comments: AC Guys did a wonderful job upgrading and installing a new unit for us. The installers did not finish until everything was perfect. They respond quickly with professionalism and work with you to help you deal with a crisis situation when your old AC dies. Excellent company and excellent service. Happy and cool in Citrus Springs. Thanks, AC Guys. Unit installed one month ago.

Joy B
Citrus Springs, FL


Description Of Work: Replace AC/Heating Unit

Comments: I found these guys on the BBB ( Better Business Bureau ) website and figured if they had a A+ rating they should be good , so I took a shot in the dark as I have never used an A/C company before and have heard nightmare stories about companies trying to rip you off , well let me tell you how my experience was with this company , I called them real early in the morning , the lady was extremely helpful , the tech showed up as promised and gave me the bad news that my A/C was 12 years old and need replacing , he called the shop and they gave me a few options of which I replaced the whole unit know that I would have reliable A/C for many years to come , they definitely did not over charge me and after talking to my friends I feel I got an extremely good deal , I am glad I took a chance on this company as I was 100% happy with the service I got from start to finish , I hope this review is helpful to others customers in the future .

Hugh K
Orlando, FL


Description Of Work: Cleaned 9 air ducts in my house.

Comments: The technition was very professional. Did a great job, I would hire this company again when needed.

Hire Again: Yes

J L
Orlando, FL 32825


Description Of Work: Air Conditioning Duct Cleaning

Comments: Performed professionally as represented.

Hire Again: Yes

Jeffrey P
Silver Springs, FL 34488


Description Of Work: Heating & A/C Maintenance Tune-Up

Customer Comments: They performed a routine annual service on our Carrier AC and Heating system. This is a Big Deal off Angie’s List. They did a very thorough job for a very reasonable price and were very knowledgeable.

Hire Again: Yes

Richard H
The Villages, FL 32162


Description Of Work: Heating & A/C Repair

Hire Again: Yes

Karen L
Winter Garden, FL 34787


Description Of Work: Heating & A/C Repair

Customer Comments: During a cold snap, the heater was not working. I called AC Guys based on other reviews, and they were able to send guys to get the heat working the very same day, even though it was Sunday. They promptly diagnosed and fixed the faulty circuit breakers. I also asked for a consultation on two low-output vents in two bedrooms. We scheduled a more extensive inspection for the following week. They didn’t even charge for the second visit.

Hire Again: Yes

Neil D
Orlando, FL 32806


Description Of Work: Air Conditioning Duct Cleaning

Customer Comments: Great service. Initial deal covered 7 vents; paid a little extra for the rest.  The machine used a high-speed brush/vacuum system to remove debris on the inside of the vents from the duct back through the ductwork. Only required removing the vent, about 5 minutes of  brushing, and restoring the vent.  Moved quickly and cleaned up the small amount of debris that fell from the vents after removing the machines. Neat and tidy.

Hire Again: Yes

Charles H
Apopka, FL 32703


Description Of Work: It went well – they checked my A/C system.

Hire Again: Yes

George B.
Sanford, FL


Description Of Work: Cleaned ac ducts

Hire Again: Yes

Linda H.
Orlando, FL


Description Of Work: Removed old A/C and handler. Replaced with new A/C, handler and thermostat.

Comments: The technician was on time, professional and did an outstanding job. He was very meticulous in his work – no cutting corners. My friend witnessed his work and is going to change companies!

Hire Again: Yes

Elise E.
Belle Isle, FL


Description Of Work: Checked my A/C unit and thermostat because the unit got very cold last night and was not shutting off. Problem with thermostat.

Comments: The technician came right away after I called about an appointment. He found that one of the thermostat’s batteries had leaked and shut down the thermostat, so the A/C unit kept running colder and colder. He cleaned out the connections and we put in new batteries and all was well. I also had him check the A/C unit outside, and he gave me some good advice about not having to pour a complete cement slab under unit, that we could purchase a pre-made slab to put under the unit since it was a small unit and lightweight.

The technician was very helpful and honest. I would definitely recommend this company. Also I got a good deal on the service call because of Angie’s List that the company was running a discount at the time.

Hire Again: YES

Valerie E.
Orlando, FL


Work Completed Date: November 05, 2015

Description Of Work: Cleaned and sanitized the duct work in our home.

Comments: Technicians came out right on time and explained what they were going to do. They also told me why some of the ducts were not necessary to clean because they were on a daisy, which I felt was very honest and professional. They also suggested putting a couple of filters in and showed me where to put bleach in the tube, which I really appreciated. They were very good at what they do and both very personable young men.

Hire Again? YES

Janice H.
The Villages, FL


Description Of Work: Service and Tune AC

Comments: WENT GREAT!

Hire Again: YES

Jeffery H
Orlando, FL


Description Of Work: Maintenance Tune Up

Hire Again: YES

Janice Y
Winter Park, FL


Description Of Work: Installed a new A/C unit and handler.
Comments: Installed a new A/C unit and handler. Removed old and replaced with new and cleaned up. Also showed me the problem with the old unit.

Hire Again: YES

Rank M
Lecanto, FL


Description Of Work: Air Ducts and Dryer Vent Cleaning

Comments: I had my air ducts cleaned and dryer vent cleaned. They did a great job and were very professional and friendly.

Hire Again: YES

Justin R
Clermont, FL


Description Of Work: Duct Cleaning & Sanitizing

Comments: Tech team arrived in window of time as promised, and even called ahead so we would have an ETA. Provided great service, and reviewed that our system was larger than the deal purchased, allowing us to decide how to handle the extra vents. They provided some suggestions on which should be cleaned and which we could skip if we needed to control the costs.

The techs performed all the service quickly and with minimum of intrusion and fuss, and reviewed afterward. They pointed out some small amount of PM we’ll need in the future and quoted a price, but were not pushy, and gave a window for how long we could go without.

Overall, one of the best AC service calls I’ve had in the 18 years I’ve lived in FL. Highly recommend them.

Hire Again: YES

Edward R
Windermere, FL


Description Of Work: Maintenance Tune-Up with Coolant

Comments: The gentleman was prompt and courteous. He knew exactly what my problem was and quickly resolved it! I will use them again!!!

Hire Again: YES

Martha R
Orlando, FL


Description Of Work: New air conditioning unit for central air.

Comments: The Technician was very professional. Knowledgeable and caring about his work and our well being. The company was great to work with. Went above and beyond. Met all promises and was reasonable in pricing.

Hire Again: YES

Richard T
Winter Garden, FL


Description Of Work: Clean all (A/C Ducts and) air vent

Comments: Everything was clean, and area covered to prevent dusting…

Hire Again: YES

Carlos H
Orlando, FL


Description Of Work: A/C Duct Cleaning and Sanitization

Comments: We received the full air duct cleaning, sanitizing and AC check. The technicians arrived about 10:00 A.M. and were friendly, professional and very thorough in the job they performed. We would use them again in a minute.

Hire Again: YES

Lee M
Orlando, FL


Description Of Work: Installed new AC unit. Removed old unit.

Comments: We moved into our new home. AC needed repair. Contacted AC Guys – they were prompt and professional. Provided estimate and immediately arranged to have new AC installed next day. Team was prompt & courteous. They did a good job.

Hire Again: YES

Ann W
Winter Park, FL


Description Of Work: Cleaned air ducts/ ckd AC unit/ added freon.

Comments: On time, professional, clean, neat, timely, on finishing task.

Hire Again: YES

Joe & Barbara M
Sanford, FL


Air Duct Cleaning. Cleaned all of the air ducts and returns in our house. The techs that came out did a great job and were diligent and efficient at getting the job done. I appreciate the fine job they did and would recommend A/C Guys to friends and family who needed this service.

Hire Again: YES

Regina T
Altamonte Springs, FL


Repair: Replaced contacter on A/C Unit, checked Freon, amp draw and temperature. AC Guys were on time. A bit pricey, but it was midnight.

Hire Again: YES

Jim H
Clermont, FL


Cleaned AC and Duct Work. Great job.

Hire Again: YES

J Mills
Orlando, FL


Replaced central AC system in existing home, included removing old system and installing new indoor and outdoor units, including running new copper refrigerant lines beneath the house. It went well. We were skeptical that they could do the job in one day, as they didn’t begin until late afternoon. (We only decided to have it replaced that morning.) But they insisted they could as long as we didn’t mind them working late, which they did. Very late, but we were glad. The installers are a couple of young men who seem to know their job very well. They had all the right tools and equipment with them, they were well-organized, obviously knowledgeable of residential HVAC, and a can-do attitude, which was needed for their squeezing into the shallow crawl space beneath our house to run the new copper.

Hire Again: YES

Dennis H
Central FL


Description Of Work: New Unit Replacement

AWESOME AWESOME AWESOME!!!! Did not expect to have to get a new unit, but so glad we contacted Angie’s List. We never would have found A/C Guys otherwise. If it wasn’t for David we never would have known about our problems. Guys were very-Professional, Courteous, Punctual, Fast and Clean. Will recommend to everyone we know. Will keep them!

Hire Again: YES

Santanello P
Summerfield


Description Of Work: Repair

I bought an A/C tune-up via Angie’s List because our system seemed off. The guy was nice and he recommended that we replace our 5 ton a/c. Granted the unit is 13 years old I was hesitant to do so without a second quote. Remembered I had a warranty on the house and arranged service through them. They replaced the motor for $100 and the unit has been working fine. Not sure how long it will last, but it was a relief to spend $100 vs. $6K.

Hire Again? YES

Anna B
Windermere


Replacement of A/C unit in the home. The experience was wonderful! This was an emergency situation and the team from the A/C Guys came on Sunday and replaced 2 units within an ample amount of time, very efficient.

Hire Again? YES

Stephen S
Windermere


Description Of Work: Maintenance Tune-up

The tech performed and A/C checked as detailed in the coupon. The tech was very professional and courteous. Would definitely recommend!

Hire Again: YES

Chris S
Orlando


Description Of Work: Clean and sanitize ducts & vents. They did an excellent job .

Hire Again? YES

Fran S
Kissimmee


Description Of Work: Maintenance Tune-up

This provider serviced two air conditioning units in my home. The technician was professional and advised me that all was running as it should be. He gave me a couple of great tips on dealing with mold and recommended that I continue to have my units serviced at least once a year.

Hire Again? YES

Donna K
Orlando


Description Of Work: AC Duct Cleaning

Comments: Excellent service and I will use them again.

Hire Again: Yes

Russell G
Winter Springs, FL


Description Of Work: Air ducts needed cleaning

Comments: Very well. The technicians were very through. I wanted to clean the air ducts in an effort to clear up a cough that started during a remodel. I noticed a definite improvement in my health after the ducts were cleaned. The tech said there was a lot of cement dust within the intake ducts. Thank you AC Guys. You rock.

Hire Again: Yes

Charlotte R
Clermont, FL


Description Of Work: Clean air ducts.

Comments: Excellent. The techs were great. They were polite, courteous and did a great clean up. THANKS!

Hire Again: Yes

Mike Kline
Leesburg, FL


Description Of Work: Air duct and vent cleaning.

Comments: They were very professional and customer service oriented. I received a heads up phone call as they were departing for my house and they arrived on time, as scheduled. I had mold that had recently formed on the vents and I was concerned about the cause. They assessed my A/C unit, my ducts and vents and then they addressed my concerns. They cleaned my ducts and vents in a very reasonable amount of time and maintained a friendly professionalism for the duration of their visit. This was my first time hiring A/C Guys, Inc. and they earned my future business.

Hire Again: Yes

John P
Sanford, FL